Terms and conditions

1. Accomplishment
These business conditions and terms apply to corporations and individual persons. VDI Wissensforum GmbH, called VDI Wissensforum hereafter, will perform these organisational services according to the scope and type specified in the event descriptions contained in the valid version of each event programme. For exceptional cases, VDI Wissensforum will reserve the right to exchange lecturers and/or to alter the programme sequence.

2. Registration Application and Confirmation
Any application for registration will have to be addressed to VDI Wissensforum and be made in writing including communication by e-mail, fax or postal services, or else, online under www.vdi-wissensforum.de or www.concarexpo.com. Registration applications will be processed serially according to their dates of incoming mail and will be confirmed in writing. Any ancillary oral agreements will also have to be laid down and communicated in writing. Individual parts or sections of the event cannot be booked unless clearly stated otherwise in the event programme. 

3. Hotel Accomodation and Travel 
If events are organised in hotels we recommend that participants should stay also in this event hotel for reasons of improved social contacts between participants. Participants are asked to kindly make their own hotel room bookings as early as possible by stating “VDI Event” (since there may sometimes be special arrangements agreed with the event hotel). However, participants will not be entitled to have a claim on such special hotel arrangements or free-room contingents

4. Event Cancellation by VDI Wissensforum 
Participants will not be entitled to demand that a particular event shall be held at a later date or elsewhere if this event had to be cancelled because of illness of the lecturer or seminar leader or because of an Act of God (”force majeure”) or because of any other conditions and/or situations that VDI Wissensforum had not been answerable for. In case of event cancellation by VDI Wissensforum, there will only be the obligation to refund the participants’ fees paid already. Any other outlays will be refunded only if VDI Wissensforum is answerable for the disruption. VDI Wissensforum will not be held accountable for having chosen a dissatisfactory event venue. VDI Wissensforum will not be liable for the contents of the seminar(s) as they were actually presented during the seminar(s). These will be within the scope of discretion of the seminar leader or lecturer himself/herself. Having chosing a dissatisfactory lecturer or seminar leader may be the only performance short-fall attributable to VDI Wissensforum. 

5. Participants’ Cancellation of Attendance or Requests to Send Substitutes 
Any cancellations by participants shall be made in writing. If a cancellation reaches VDI Wissensforum 14 days prior to the beginning of the event, an administrative fee of € 50.00 plus German VAT will be charged. Any cancellation after this deadline will entail payment of the full participation fee as stated in the invoice. The date of the post stamp or the electronic shipment will be the decisive criterion. In the latter case, VDI Wissensforum will forward the conference documents to participants on request. Participants may nominate a substitute. This will not result in any cancellation fees. If the substitute participant meets the same discount conditions (e.g. VDI membership) or if he/she does not do so, the differential amount will be either invoiced or credited to the substitute participant. The specifications ruling the cancellation of event attendance will also apply if registered participants fail to be present at the event without prior notification. Such participants will not be entitled to seek recourse by way of abatement, compensation or retaining lien unless their claims will have been assertained by legal actions or will have been deemed to be incontestible by other circumstantial evidence. 

6. Event documents
Comprehensive event documents will be handed out to participants on-site at the venue. Any rights pertaining to these event documents – manuscripts, exercises and case studies – will be held exclusively by VDI Wissensforum. Any copying, digitisation, publication, sales or enabling access by way of download or any other use outside of the event will need the prior agreement by VDI Wissensforum clearly stated in writing.

7. Event fees
Events fees cover all of the event documents, lunch served on every full event day and beverages offered during breaks. Event fees will be understood as net amounts to which will be added German VAT and any other levies or taxes inasmuch as these may arise. 

8. Payment conditions and terms 
Participation fees will be due without any discount after receipt of invoice. Participants are asked not to pay until receipt of their invoice. Participants holding an invoicing residence outside of Austria, Germany and Switzerland will kindly pay by credit card or else will consent to carry also the bank fees for money transfer. Invoicing will be made electronically. Participants will kindly check whether they really need a printed version of their invoice. 

9. Participation certificate
Each participant of a seminar will receive a certificate of participation. Participants of conferences and congresses will receive such a certificate of participation only on request. 

10. Lieu of Jurisdiction and Applicable Law 
The law of the Federal Republic of Germany with the exclusion of the UN purchasing law will govern the legal relationships between the contractual partners and any issues arising from their contract. The lieu of jurisdiction for legal actions arising through or with this contract will be Düsseldorf, Germany. If any item of the contract  is found to be ineffective or nonimplementable either completely or in part, the remainder of the contract shall remain unaffected by this fact. The ineffective or nonimplementable contract item will be replaced retroactively by that effective item which both parties would have agreed on under economic aspects if they had been aware that this was an ineffective or nonimplementable contract item before contract conclusion. The same procedure shall apply to any gap found in the contract.